This Privacy Policy explains how BT Market ("we", "us", "our") collects, uses, stores, and protects your information when you use our website, application, or services.

1. Our Commitment to Your Privacy

We are committed to protecting your privacy and ensuring transparency in how your data is handled.

2. Interpretation & Definitions

Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural form.

  • User / You – the individual accessing or using the Service.
  • Company – BT Market.
  • Account – the unique account created for you to access our Service.
  • Website – the official BT Market platform.
  • Service – trading, investment, and related services provided by BT Market.
  • Country – the operational jurisdiction as per applicable laws.
  • Service Provider – any third party or individual who processes data on behalf of the Company.
  • Personal Data – any information that identifies or can be used to identify an individual.
  • Usage Data – data collected automatically while using the Service.

3. Types of Data We Collect

3.1 Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you.

  • Email address
  • Full name
  • Phone number
  • Country or city information
  • Account login details

3.2 Usage Data

Usage Data is collected automatically and may include:

  • IP Address
  • Device Type and Unique Device ID
  • Browser Type and Version
  • Pages Visited, Time Spent, and Activity Logs

When accessing BT Market via mobile, additional device-related data may be collected for security and performance optimisation.

4. Cookies & Tracking Technologies

BT Market uses cookies and similar tracking technologies to improve user experience and analyse platform performance.

Essential Cookies (Session Cookies) – required for account login, security, and basic platform functionality. Acceptance Cookies (Persistent Cookies) – store your cookie consent preferences. Functionality Cookies (Persistent Cookies) – remember preferences such as language, login details, and settings.

You can disable cookies in your browser settings, but some features may not function properly.

5. How We Use Your Personal Data

  • Provide and maintain our Service.
  • Manage and verify user accounts.
  • Improve security and prevent fraud or abuse.
  • Communicate important updates, notifications, and service messages.
  • Analyse usage trends to enhance platform performance and user experience.

6. Data Security & Confidentiality

We implement appropriate technical and organisational security measures to protect your data against unauthorised access, loss, or misuse.

However, no system is 100% secure, and we cannot guarantee absolute security. You are encouraged to use strong passwords and enable all available security features.

7. Third‑Party Service Providers

We may share limited data with trusted third‑party service providers strictly for:

  • Service maintenance and platform operations.
  • Analytics and performance monitoring.
  • Security verification and risk control.

We do not sell your personal data to third parties.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Object to or restrict certain types of processing.
  • Withdraw consent at any time where processing is based on consent.

Requests can be made through official BT Market support channels. We will respond within a reasonable timeframe, subject to legal and regulatory obligations.

9. Changes to This Privacy Policy

BT Market reserves the right to update this policy at any time to reflect changes in legal, regulatory, or operational requirements.

Any changes will be posted on this page and become effective immediately upon publication.

10. Contact Us

If you have any questions regarding this Privacy Policy, confidentiality, or how your data is handled, please contact BT Market through official support channels.